Refund Policy

REFUND POLICY

Our policy is valid for 2 calendar days from the date of the delivery. If you are not satisfied with the product, you can ask for a refund. If the period of 2 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

–          Product must not be Used

–          Product packaging must not be opened and be in Original Packing Condition

If the conditions listed above are not met, we reserve the right not to issue a refund.

–          Courier charges of Rs. 200 will be deducted for all return orders.

–          Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order.

–          Please ensure your address for Delivery is correct with proper Landmark, in case of non–delivery due to the address not being found or any rejection by the customer during delivery the shipping cost for 2 ways of Rs.200 will be deducted from the refund amount.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://box2joy.com/contact-us

This document was last updated on January 01, 2024